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    Jessi Phillips

    Jessi Philips is a writer and educator who divides her time between Michigan and Oakland, California. When not writing, she's usually outside with her dog or inside writing songs on the guitar. She also loves cooking and cross-country skiing, though she is not very good at either.
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    Striking a Balance Between Tech and Human Interaction In-Store

    Retailers in all sectors understand the need to invest in tech innovations, create new digital channels, and respond to changing customer behaviors and needs. But with this comes new challenges. What innovations are worth the long-term investment?...

    By Jessi Phillips  |  

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    Striking a Balance Between Tech and Human Interaction In-Store

    Retailers in all sectors understand the need to invest in tech innovations, create new digital channels, and respond to...

    More recent articles