BankSpaces | Jessi Phillips

Jessi Phillips

Jessi Philips is a writer and educator who divides her time between Michigan and Oakland, California. When not writing, she's usually outside with her dog or inside writing songs on the guitar. She also loves cooking and cross-country skiing, though she is not very good at either.

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Striking a Balance Between Tech and Human Interaction In-Store

Retailers in all sectors understand the need to invest in tech innovations, create new digital channels, and respond to changing customer behaviors and needs. But with this comes new challenges. What innovations are worth the long-term investment?...

By Jessi Phillips | Nov 28, 2023

Beyond Branch Design: The Essential Human Element

When it comes to branch transformation, we're obsessing over the wrong things. Yes, your pods are beautiful, and that digital wall you installed? That’s pretty impressive, too.

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Explore the Future of Bank Branch Design + Technology

April 27-29, 2025 | Clearwater Beach, FL

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Striking a Balance Between Tech and Human Interaction In-Store

Retailers in all sectors understand the need to invest in tech innovations, create new digital channels, and respond to...

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