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    Chris Killian

    Chris Killian is a Detroit-based content producer and veteran journalist focused on innovations and tech trends in industries such as healthcare, manufacturing, education, and more. In his spare time, he likes to cook, play guitar, and work on his ’84 VW Westphalia, Harry, trying to coax him into another open-road adventure.
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    Designing for the Customer: Key Principles for Bank Branch Design Success

    Helen Herrick, Principal at MBH Architects and leader of the firm's New York City office, brings a unique perspective to bank branch design. 

    By Chris Killian  |  
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    Once a Teller, Now a Transformer: Mike Forsyth’s Thoughts on the Evolution of Bank Branches

    Mike Forsyth began his banking career as a teller at West One Bank (later acquired by U.S. Bank) in the mid-1990s. Today, the industry looks vastly different, and he believes his old job might soon become obsolete.

    By Chris Killian  |  
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    Appealing to Gen Z’s Retail Banking Needs

    Banking is undergoing a major transformation, and while digital continues to grow in popularity, many banks are investing heavily in their physical networks. But what should these new and renovated branches look like to attract younger customers,...

    By Chris Killian  |  
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    Gina Bleedorn (Adrenaline) on Reinventing Bank Branches

    Gina Bleedorn is well-known in the retail banking world. She’s a sought-after speaker at events nationwide, co-hosts a popular podcast, and her keen insights are shared far and wide on social media. Bleedorn also has a progressive vision for the...

    By Chris Killian  |  
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    The Branch of the Future: AI, Flexible Buildings + Alternative Sites

    Brian McEvoy’s love for banking began when he was a high school student in his native New Hampshire, working as a float customer service representative at the since-acquired Fleet Bank. He’s stuck with the industry ever since.

    By Chris Killian  |  
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    The Future Of Bank Branches Is “All About Experience.”

    In the era of online banking, the strategic integration of digital and physical components is emerging as a key driver in enriching the customer experience. This evolution was highlighted by Lionel Sussman, VP of Design for In-Person Experience at...

    By Chris Killian  |  
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    influence group unveils new event aimed at inspiring the next generation of bank branches

    influence group, a leading producer of invite-only retreats focused on the built environment, is thrilled to announce its latest event – BankSpaces – an exclusive retreat that will bring together North America’s top banks and credit unions to...

    By Chris Killian  |  

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    Once a Teller, Now a Transformer: Mike Forsyth’s Thoughts on the Evolution of Bank Branches

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    In the era of online banking, the strategic integration of digital and physical components is emerging as a key driver...

    influence group unveils new event aimed at inspiring the next generation of bank branches

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