At BankSpaces 2025, retail banking design leaders from a few of the nation’s largest super-regional banks discussed a fundamental question: In an age of digital banking dominance, what role do physical branches play?

The answer, according to...

At BankSpaces, retail banking leaders from some of the nation’s largest regional banks discussed how financial institutions can best navigate technology integration into branch locations. 

Moderated by Carla Trombly of DBSI, the panel featured...

While many banks scale back branches, PNC is going in the opposite direction. With a $1.5 billion investment, they’re proving the future of banking still needs a front door.

Over the next five years, the bank plans to open more than 200 new branches...

At the age of 17, Carla Trombly enlisted in the U.S. Army at the urging of her high school principal, a Lt. Col. in the U.S. Army Reserves. After more than four years of active duty, she entered a branch manager training program for veterans in her...

There is a race taking place in the retail banking ecosystem, one that has broad implications for the future.

In a conversation with BankSpaces ahead of her featured keynote in Clearwater Beach, Gina Bleedorn, President and CEO of Adrenaline,...

When it comes to branch transformation, we're obsessing over the wrong things. Yes, your pods are beautiful, and that digital wall you installed? That’s pretty impressive, too.

The term "Branch of the Future" conjures varied futuristic images, but Stephen Griffin, SVP of Branch and ATM Distribution at Regions Bank prefers a more immediate perspective. "We really should be asking, 'What's the branch of next week?'" he said...

In a recent talk at BankSpaces, Liz Powers, co-founder and CEO of ArtLifting, shared how banks and credit unions can create more inclusive and community-connected spaces through art. 

Over the past 100 years, bank customers’ needs haven’t changed that much. What has changed - in a big way in recent years - are their wants and expectations when entering their local branch. To be successful, branch design leaders must continually...

Are bank branches the walking dead, or are they poised for transformation?