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    Chris Killian

    Chris Killian is a Detroit-based content producer and veteran journalist focused on innovations and tech trends in industries such as healthcare, manufacturing, education, and more. In his spare time, he likes to cook, play guitar, and work on his ’84 VW Westphalia, Harry, trying to coax him into another open-road adventure.
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    Featured

    Finding the Human-Tech Balance in Branches

    At BankSpaces, retail banking leaders from some of the nation’s largest regional banks discussed how financial institutions can best navigate technology integration into branch locations. 

    Moderated by Carla Trombly of DBSI, the panel featured...

    By Chris Killian  |  
    Featured

    How PNC Is Investing $1.5B to Redefine the Bank Branch Experience

    While many banks scale back branches, PNC is going in the opposite direction. With a $1.5 billion investment, they’re proving the future of banking still needs a front door.

    Over the next five years, the bank plans to open more than 200 new branches...

    By Chris Killian  |  
    Featured

    Branch Tech Done Right: 5 Insights from Banking Transformation Expert

    At the age of 17, Carla Trombly enlisted in the U.S. Army at the urging of her high school principal, a Lt. Col. in the U.S. Army Reserves. After more than four years of active duty, she entered a branch manager training program for veterans in her...

    By Chris Killian  |  
    Featured

    Rethinking Branch Strategy: Why 'Big and Bold' Isn't Enough

    There is a race taking place in the retail banking ecosystem, one that has broad implications for the future.

    In a conversation with BankSpaces ahead of her featured keynote in Clearwater Beach, Gina Bleedorn, President and CEO of Adrenaline,...

    By Chris Killian  |  
    Featured

    Beyond Branch Design: The Essential Human Element

    When it comes to branch transformation, we're obsessing over the wrong things. Yes, your pods are beautiful, and that digital wall you installed? That’s pretty impressive, too.

    By Chris Killian  |  
    Featured

    Bank Leaders Envision the Future of Physical Branches

    The term "Branch of the Future" conjures varied futuristic images, but Stephen Griffin, SVP of Branch and ATM Distribution at Regions Bank prefers a more immediate perspective. "We really should be asking, 'What's the branch of next week?'" he said...

    By Chris Killian  |  
    Featured

    Creating Inclusive Retail Spaces Through The Power of Art

    In a recent talk at BankSpaces, Liz Powers, co-founder and CEO of ArtLifting, shared how banks and credit unions can create more inclusive and community-connected spaces through art. 

    By Chris Killian  |  
    Featured

    Designing Branches to Meet Evolving Customer Needs

    Over the past 100 years, bank customers’ needs haven’t changed that much. What has changed - in a big way in recent years - are their wants and expectations when entering their local branch. To be successful, branch design leaders must continually...

    By Chris Killian  |  
    Featured

    Bank Branches: Dead and Alive? Their Evolving Role in a Digital World

    Are bank branches the walking dead, or are they poised for transformation?

    By Chris Killian  |  
    Featured

    How Bank Branches Can Thrive in a Digital World

    In an era where digital transformation dominates headlines, a surprising trend is emerging in retail banking: the resurgence of physical branches. At BankSpaces, Gina Bleedorn, President and CEO of Adrenaline and a leading voice in branch experience...

    By Chris Killian  |  

    Recent Articles

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    Finding the Human-Tech Balance in Branches

    At BankSpaces, retail banking leaders from some of the nation’s largest regional banks discussed how financial...

    How PNC Is Investing $1.5B to Redefine the Bank Branch Experience

    While many banks scale back branches, PNC is going in the opposite direction. With a $1.5 billion investment, they’re...

    Branch Tech Done Right: 5 Insights from Banking Transformation Expert

    At the age of 17, Carla Trombly enlisted in the U.S. Army at the urging of her high school principal, a Lt. Col. in the...

    Rethinking Branch Strategy: Why 'Big and Bold' Isn't Enough

    There is a race taking place in the retail banking ecosystem, one that has broad implications for the future.

    In a...

    Beyond Branch Design: The Essential Human Element

    When it comes to branch transformation, we're obsessing over the wrong things. Yes, your pods are beautiful, and that...

    Bank Leaders Envision the Future of Physical Branches

    The term "Branch of the Future" conjures varied futuristic images, but Stephen Griffin, SVP of Branch and ATM...

    Creating Inclusive Retail Spaces Through The Power of Art

    In a recent talk at BankSpaces, Liz Powers, co-founder and CEO of ArtLifting, shared how banks and credit unions can...

    Designing Branches to Meet Evolving Customer Needs

    Over the past 100 years, bank customers’ needs haven’t changed that much. What has changed - in a big way in recent...

    Bank Branches: Dead and Alive? Their Evolving Role in a Digital World

    Are bank branches the walking dead, or are they poised for transformation?

    How Bank Branches Can Thrive in a Digital World

    In an era where digital transformation dominates headlines, a surprising trend is emerging in retail banking: the...

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